Privacy Policy

FINDADOCTORBC.CA Privacy Policy

Updated June 30, 2018

 

FINDADOCTORBC (“FINDADOCTORBC,” “we,” or “us”) knows that you care how personal information about you is collected, used, shared and stored. “Personal information” means information which personally identifies you or another.

This privacy policy explains what personal information will be collected by FINDADOCTORBC when you use our Website: https://www.findadoctorbc.ca/ and related services (the “Service”), how personal information will be used, and how you can control the collection, correction and/or deletion of personal information.

We take the responsibility of having your personal information very seriously. We use your personal information only for providing and improving the Service. We treat your personal information as we would and do treat our own.

By using the Service, you consent to the collection and use of information in accordance with this Policy.

FINDADOCTORBC reserves the right, at its sole discretion, to modify or replace this Policy by posting the updated version on the Site. It is your responsibility to check this Policy periodically for changes. Your continued use of the Service following the posting of any changes to this Policy constitutes your acceptance of those changes.

This site is not intended to used by anyone outside of British Columbia Canada. If you are a EU subject, do not use this site.

Personal Information We Collect or You May Provide

We may collect and process the following information about you:

  • information (such as your name, email, address) that you provide by completing forms on the Site, including if you register as a user of the Service, subscribe to our newsletter and alerts, upload or submit any material through the Site, or request any information;
  • your log-in and password details in connection with the account sign-in process;
  • details of any requests or transactions made by you through the Service;
  • communications you send to us, for example to report a problem or to submit queries, concerns, or comments regarding the Service or its content;
  • information that you post to the Site in the form of comments or contributions to discussions; and
  • IP addresses.

Credit Card Information

Your credit card details are collected off-site by PayPal. This information is not collected, stored or processed by our website and is covered PayPal’s Canadian privacy policy  https://www.paypal.com/ca/webapps/mpp/ua/privacy-full

Comments

If you leave a comment on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

Visitor comments may be checked through an automated spam detection service (Akismet.)

Email List

With your permission, we collect your email address in order to send you alerts and other updates. Each of these mailings has an Unsubscribe link allowing you to unsubscribe instantly whenever you want.

Media

If you upload images with embedded location data (EXIF GPS) included, visitors to the website can download and extract any location data from images on the website. To prevent this, remove EXIF data from images before uploading them.

Contact forms

Our Contact Form stores and processes the information you submit so that we can respond to your inquiries.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Analytics

Our Statistics plugin does not collect your IP address, so no personally identifiable information is stored or processed. This site is not intended to used by anyone outside of British Columbia Canada. If you are a EU subject, do not use this site.

How long we retain your data

Most data will be retained indefinitely, unless/until you request that your information be deleted.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users who register on our website, we store the personal information they provide in their user profile. All users can see, edit, or delete their personal information  (with the exception of “User Name”) at any time. Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, you can request to receive an exported file of the personal data we hold about you. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

How We Use Your Personal Information

We will use the personal information you provide to:

  • identify you when you sign-in to your account;
  • enable us to provide you with the Services;
  • send you information we think you may find useful or which you have requested from us;
  • administer your account with us;
  • enable us to contact you regarding any question you make through the Service;
  • analyze the use of the Service and the people visiting to improve our content and Services; and
  • use for other purposes that we may disclose to you when we request your information.

 

How We Share Your Personal Information with Third Parties

We will share your personal information with third parties only in the ways that are described in this privacy policy. We do not sell your Personal Information to third parties.

We share:

Name, email and membership type with Mailchimp to manage our email alert service. Here is Mailchimp’s privacy policy.  https://mailchimp.com/legal/privacy/

We may provide your personal information to companies that provide services to help us with our business activities such as processing your payments and offering customer service. These companies are authorized to use your personal information only as necessary to provide these services to us and are obligated to keep your information confidential.

How We Store and Protect Your Personal Information

We may store Personal Information in locations outside our direct control (for instance, on servers or databases co-located with hosting providers).

We use Security Sockets Layer (SSL) encryption technology to encrypt sensitive personal information (such as your email or password) before it travels over the internet. Credit card numbers are never stored on our database or servers.

The security of your personal information is important to us. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us at info@findadoctorbc.ca.

Location of Personal Information

Your personal information as described herein may be stored in data servers physically located in Canada and the United States.

Compromise of Personal Information

We will promptly notify those persons whose Personal Information is compromised. Notwithstanding, FINDADOCTORBC does not accept liability for any unintentional disclosure or a disclosure that occurs due to a security breach of our systems or facilities.

Notification, Electronic Communication and Opt-Out

You consent to our using your email address to send you Service-related notices, including any notices required by law, in lieu of communication by postal mail. You may not opt out of some Service-related communications. You can change the frequency of many Service-related communications by changing the settings in the “Settings” section.

Upon registration, or on other areas of the site, you may opt-in to receive periodic messages from us, including changes to features of the Service and special offers. If you wish to subscribe to these emails, we will use your name and email address to send them to you. Out of respect for your privacy, you may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails, accessing email preferences manager on your account settings page or you can contact us at info@findadoctorbc.ca. Opting out may prevent you from receiving email messages regarding updates, improvements, or offers.

Children’s Privacy

People under 18 (or the legal age in your jurisdiction) are not permitted to use FINDADOCTORBC on their own, and so this privacy policy makes no provision for their use of the site.

Links to Other Websites, Blogs/Forums and Social Media Widgets

Our Site includes links to other Web sites whose privacy practices may differ from those of FINDADOCTORBC. When you use a link to go from our Website to another website, such as that of our payments processors, the privacy statement for the other website governs. We encourage you to carefully read and understand the privacy statement of any Website you visit.

Our Website may include Social Media Features, such as the Facebook Like button and Widgets, such as the Share this button. These Features may collect your IP address, which page you are visiting on our Website, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Website. Your interactions with these Features are governed by the privacy policy of the company providing it.

English Language

The English version of this Privacy Policy governs. All disputes, claims and causes of action (and related proceedings) will be communicated in English.

Changes to Our Privacy Policy

If we make a material change to our privacy policies and procedures as to the collection, use or disclosure of your Personal Information, we will post a notice of those changes on our Website or notify you by email (sent to the email address specified in your account) to keep you aware of what information we collect, how we use it and under what circumstances we may disclose it, prior to the change becoming effective. You are bound by changes to the Privacy Policy when you use the site after those changes have been posted. We encourage you to periodically review this page for the latest information on our privacy practices.

Contact Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this Website, please contact us at info@findadoctorbc.ca or at 5254 Fillinger Cr, Nanaimo, BC, V9V 1H7